Your privacy matters to us. This page explains exactly what personal data bingo cash collects, how we use it, and the rights you have as a player in the Philippines. Please read it carefully before creating an account or using any of our services.
bingo cash is committed to protecting the personal information of every player who uses our platform in the Philippines. We collect only the data that is necessary to provide you with a safe, fair, and enjoyable gaming experience. This Privacy Policy explains in plain language what information we gather, why we gather it, how it is stored, and who may access it. By registering an account or continuing to use our services, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team at [email protected].
When you register an account with bingo cash, we collect personal details including your full name, date of birth, email address, mobile number, and a government-issued identification document as required for age and identity verification under Philippine regulations. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During your use of the platform, we automatically gather technical data including your IP address, device type, operating system, browser version, and session activity logs. This technical data helps us detect suspicious activity, prevent fraud, and improve platform performance for Filipino players. We may also collect information you voluntarily provide when contacting our support team, submitting feedback, or participating in promotions.
The personal data we collect is used primarily to create and manage your account, verify your identity, and process financial transactions securely. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. With your consent, we may also send you promotional communications about new games, bonuses, or platform features — you can opt out of these at any time by updating your account preferences or contacting support. Technical and usage data is analysed in aggregate to improve platform stability, optimise the mobile experience, and identify areas where Filipino players may need additional support. We do not use your personal data to make automated decisions that produce significant legal effects without human review.
bingo cash does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary to perform those services and under strict confidentiality agreements. In cases where we are legally required to do so, we may disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies. Any third-party service provider we engage is required to handle your data in accordance with applicable Philippine data protection laws. We will notify you of any material changes to our data-sharing practices as soon as reasonably practicable.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Account data related to financial transactions is typically retained for a minimum of five years to comply with anti-money laundering requirements. We implement industry-standard security measures including data encryption in transit and at rest, access controls, and regular security audits to protect your information from unauthorised access, disclosure, or loss. While we take every reasonable precaution, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password and enable any available two-factor authentication on your account. If you suspect that your account has been compromised, please contact [email protected] immediately.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to be informed about how your personal data is processed, to access a copy of the data we hold about you, and to request corrections if any information is inaccurate or incomplete. You also have the right to object to the processing of your data for direct marketing purposes and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please send a written request to [email protected] with your full name and registered email address, and we will respond within the timeframe required by applicable law. We will never penalise you for exercising your data privacy rights. If you believe your rights have been violated, you may also file a complaint with the National Privacy Commission of the Philippines.
Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how players interact with our site. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most popular and where we can improve the experience for Filipino players — these are collected in anonymised, aggregated form. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to track your activity on third-party websites or to build advertising profiles. Our cookie practices are reviewed regularly to ensure they remain aligned with Philippine data protection standards.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered users via email or a prominent notice on the platform at least 14 days before the changes take effect. The date of the most recent update is displayed at the top of this page. Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data. If you have any questions about this policy or our data practices, please visit our FAQ page or contact us directly at [email protected].
Check our FAQ for quick answers, or reach out to our support team. Your privacy is a priority at bingo cash — we are here to help every Filipino player feel safe and informed.